training courses and staff knowledge for implementation of high reliability organizations model in farabi eye hospital, tehran, iran

نویسندگان

seyed mohammad hadi mousavi phd by research candidate, health information management research center, tehran university of medical sciences, tehran, iran

mahmoud jabbarvand professor, school of medicine, farabi eye hospital, tehran university of medical sciences, tehran, iran

hojjat zeraati professor, school of public health, health information management research center, tehran university of medical sciences, tehran, iran

hossein dargahi professor, health care management department, health information management research center, tehran university of medical sciences, tehran, iran; professor, health care management department, health information management research center, tehran university of medical sciences, tehran, iran. tel: 98-2188982997; +98-9123010027, fax: +98-2188982997

چکیده

conclusions although, successful implementation of high reliability organizations is based on knowledge of managers and supervisors, the effectiveness of this model is still in the maturity and readiness phase. results after holding high reliability model training course, 52.2% of respondents expressed obtaining a keen knowledge of high reliability organizations model. compared to knowledge of the managers and supervisors of the departments before the training course (18.8%), it was indicated that high reliability organizations model training course had a significant effect (p < 0.001) on the knowledge development. also, the results of this research showed that implementation of high reliability organizations model after the training course increased (p < 0.001). objectives the current study aimed to determine the knowledge of farabi eye hospital’s managers and supervisors of the departments, and the success of this hospital to implement high reliability model before and after the training course. methods study was a semi-experimental research. data were collected through a questionnaire and a checklist in two phases, before and after the training course of high reliability model; 80 clinical and non-clinical managers and supervisors of farabi eye hospital in tehran, iran, participated in the study by census method. background hospitals as the most common health care centers should be changed into high reliability organizations to achieve the best performance and also improve patient safety. high reliability organizations can manage adverse events better, and create a safe environment for patients and staff. this requires accurate planning, training, and high responsibility and commitment hospitals leaders to implement this model.

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عنوان ژورنال:
iranian red crescent medical journal

جلد ۱۸، شماره ۱۲، صفحات ۰-۰

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